Why do I avoid complaining and my friend Kasi, lets nothing short of perfection get by?
When I was young, my father was an alcoholic and loved any opportunity to verbally spar with those unfortunate enough to have served us or interacted with our family in any capacity. Sometimes this led to unbearable and frightening scenes to me as a child.
I remember dad telling the movie theater manager that we were going to “burn the place down” because they did not accept checks. These confrontations led me to be a “don’t cause a scene and let it slide” person. Have I lowered my standards and expectations?
Perhaps I am done accepting substandard service or products, in favor of the gentle yet forceful complaint.
Kasi is nothing like me, she makes a challenge of getting her order correct every time we go out to eat. There are substitutions and deletions on every dinner order, yet no one can seem to get it quite right, then promptly sends it back to be redone. Many times the “redone” order comes out wrong also, again it is sent back. The first time this happened I was aghast. Then I became used to it and now expect it, every order has to be 100% correct. Never would I normally send anything back, unless it was inedible or cold. A complaint rests on the tip of my tongue, can I do it?